Refund & Return Policy

Effective Date: [Insert Date]

Due to the perishable nature of food items, returns are generally not accepted. However, we aim for complete customer satisfaction.

1. Eligible Refund Situations

Refunds may be provided if:

• Wrong item delivered

• Missing items

• Food quality issue

• Order not delivered

• Damaged packaging affecting food safety

2. Refund Process

• Complaints must be raised within 2 hours of delivery.

• Provide order number and photo evidence (if applicable).

• Refunds will be processed to the original payment method within 5–7 business days.

For refund requests:
📧 san.shastri@gmail.com
📞 +9911822323

3. Non-Refundable Situations

• Change of mind after delivery

• Incorrect address provided by customer

• Minor taste preference issues